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These terms and conditions govern your contract with New York African Chorus Ensemble, Inc. and should be read carefully before booking. By making a booking with us, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Terms and Conditions

Final Payment

The Final payment is due June 30, 2023. Failure to comply with this requirement will result in automatic cancellation of your reservation and forfeiture of any payments made to date. We accept Cash App, Zelle, Bank Wire Transfers, debit/credit cards and PayPal payment methods

(with fees subject to be paid by the client).

Air Fare

(a) Quotes: All quotes are in US Dollars unless otherwise stated. Our advisors will quote the best price available at the time of quoting for the travel dates requested. Quotes provide an indicative price only and represent no price commitment by New York African Chorus Ensemble, Inc.

(b) Price changes: Until tickets are issued, our consultants reserve the right to change prices in the event of any price increase for any reason including, but not limited to, airfares wrongfully quoted due to system error, the price of fuel and/or currency fluctuations or government taxes or levies, or any other cause whatsoever.

(c) Full payment: Full payment must be made before the option period described above expires to guarantee the reservation at the quoted price and secure applicable tickets. By making full payment, you agree that you accept the air travel arrangements as requested at the total price quoted. Cancellation fees will apply if you subsequently decide to cancel after any ticket has been issued.

We are not responsible for any changes to airline schedules or flight numbers after tickets have been issued. You may contact the appropriate airline or airport information sources to obtain relevant up-to-date flight information.

(f) Airline tickets: Once issued, all airline tickets are non-transferable and valid only for the dates and routes shown. If an airline ticket is lost, you are responsible for the full cost of a new ticket and any changes that may occur in replacement.

(g) Airline, airport or weather delays: We are not responsible for any additional expenses or loss that may arise from airline, airport or weather delays. We will not reimburse for any additional expenses incurred by you as a result of such events or delays. We will not refund any unused portion of air tickets purchased in the event of such delays or due to  reasons beyond our direct control.

CANCELLATION AND REFUND:

There is absolutely no refund on any amount paid.

CURRENCY FLUCTUATIONS AND UNEXPECTED COST INCREASES 

All prices are based on foreign exchange rates at the time of publication. Prices may change in the event of increased land or air costs that are beyond the Company’s control. The Company reserves the right to alter the price of any tour at any time. To minimize the inconvenience to the Client, the Company strives to notify the Client of such cost increases at least 30 days prior to departure if not sooner. 

UNUSED SERVICES

Fares for unused services, including flight, transportation, hotel accommodation, meals, entry fees, etc., are non-refundable and non-transferable, regardless of the reason.

DATE CHANGE AND TRANSFER OF BOOKING

All flights to Nigeria will depart from New York on August 1st unless situations in Nigeria, airline, or the act of God makes it impossible.

The transfer of a booking to another person will not be allowed.

TRAVEL DOCUMENTS

Clients are responsible for obtaining a valid passport and visa, and for providing accurate personal information to the Company. Failure to comply with this requirement may result in financial loss or dismissal from the tour. Clients must obtain all required travel documents, visas, and permits prior to the start of the trip, and are solely responsible for any consequences resulting from missing or faulty documentation. New York African Chorus Ensemble, Inc. is not responsible for any errors or omissions in the information provided, or in the information provided by third parties such as government or travel authorities.

All travel documents will be sent electronically via email to the e-mail address provided on booking.

MINIMUM AGE AND CHILD FARE

The minimum age for our tours is 8 years old when accompanied by a parent or guardian. Children between eight and eleven may qualify for a discount on airfares and hotel accommodations if possible. Children over 11 will be charged full adult rates.

INSURANCE

To protect your travel plans, we strongly recommend that all travelers purchase trip cancellation and interruption, hospital and medical, and baggage insurance.

RESPONSIBLE BEHAVIOUR

Clients must comply with the authority of the tour leader and our local agents. Any behavior that causes danger, distress or annoyance to the group will not be tolerated. The client is responsible for any expenses incurred as a result of their removal from the tour.

RESPONSIBILITIES OF THE COMPANY

We act as an agent for our suppliers and contractors providing transportation, accommodation, security and other related travel services. We assume no responsibility or liability for any injury, death, damage, loss or accident resulting directly or indirectly from acts of God, strikes, government regulations, thefts, failure of any means, discrepancies or changes over which we have no control. We make all reasonable checks and measures in utmost good faith to ensure that details in the itinerary are carried out exactly as specified. However, changes, including substitution of hotels of equal or similar quality may be necessary.

RIGHTS OF THE COMPANY

We reserve the right to decline, accept or retain any person as a tour member at any time. We reserve the right to take photographs and video during the operation of any tour or part thereof, and to use the resulting photographs for promotional purposes. By booking with us, the Client agrees to allow their image to be used in such photographs or videos. If Clients prefer that their image not be used, they should notify New York African Chorus Ensemble, Inc in writing before the tour commences. 

PHOTOGRAPHY AND COVID-19 LIABILITY RELEASE

During this trip or event, New York African Chorus Ensemble, Inc. and its representatives may take photographs, videos, and testimony of the participants. By participating, you are granting New York African Chorus Ensemble, Inc. the right to use your likeness and any statements you make in any promotional or media materials. New York African Chorus Ensemble, Inc. will not disclose your name without your additional expressed written consent. You understand and agree that all materials obtained shall become the property of New York African Chorus Ensemble, Inc. and will not be returned. You waive the right to inspect or approve any finished products in which your likeness appears. By signing this release, you hold harmless and release New York African Chorus Ensemble, Inc., its staff, board members, and all connected individuals or entities from any liability or causes of action which may arise from the use of your likeness.

COVID-19 LIABILITY WAIVER SECTION:

You acknowledge the contagious nature of the Coronavirus/COVID-19 and that the CDC and other public health authorities recommend practicing social distancing. You further acknowledge that New York African Chorus Ensemble, Inc.its staff, board members, and all connected individuals or entities have implemented preventative measures to reduce the spread of COVID-19 but cannot guarantee that you will not become infected. You understand that the risk of exposure to COVID-19 may result from the actions or negligence of yourself and others, including other travelers. By voluntarily traveling with New York African Chorus Ensemble, Inc., its staff, board members, and all connected individuals or entities you are increasing your risk of exposure to COVID-19 and acknowledge that you must comply with all set procedures to reduce the spread while participating in the travel tour.

 

You attest that you are not experiencing any symptoms of illness, have not traveled internationally or to a highly impacted area within and outside the United States in the last 14 days, do not believe you have been exposed to someone with a suspected or confirmed case of COVID-19, and have not been diagnosed with COVID-19 and not yet cleared as non-contagious by state or local public health authorities. You are following all CDC recommended guidelines as much as possible and limiting your exposure to COVID-19.

By clicking on the consent of  Terms and Conditions on the website, you hereby release and agree to hold New York African Chorus Ensemble, Inc., its staff, board members, and all connected individuals or entities  from any and all causes of action, claims, demands, damages, costs, expenses, and compensation for damage or loss to yourself and/or property that may be caused by any act or failure to act of the staff or that may otherwise arise in any way in connection with any services received from New York African Chorus Ensemble, Inc.  its staff, board members, and all connected individuals or entities.  You understand that this release discharges New York African Chorus Ensemble, Inc.,  its staff, board members, and all connected individuals or entities from any liability or claim that you, your heirs, or any personal representatives may have against the company with respect to any bodily injury, illness, death, medical treatment, or property damage that may arise from or in connection to any services received from New York African Chorus Ensemble, Inc. This liability waiver and release extends to the company, together with all owners, partners, and employees.

ROOMMATE POLICY

Hotel accommodations are based on double occupancy. Please note that double occupancy means a shared king or queen bed for two people.

Traveler 1 and Traveler 2 sharing a room must certify that they have agreed to share one bed and pay the fees. 

PRIVACY POLICY 

New York African Chorus Ensemble, Inc - Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a payment from www.thereturnoftheancestorstours.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect the following personal information:

Name

Email address

Payment details, including credit card number and billing address

We refer to this automatically-collected information and personal information as “Device Information” and "Payment Information," respectively.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

Confirm payments made through the Site, including processing your payment information, and providing you with invoices and/or payment confirmations. Communicate with you. Screen for potential risk and fraud (in particular, your IP address).

Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell or rent your personal information to any third-party.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you make a payment through the Site, we will maintain your personal information for our records unless and until you ask us to delete this information.

YOUR RIGHTS

If you are a United States resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form on our website. 

THIRD-PARTY SERVICE PROVIDERS

We use third-party service providers to process payments and store data. These service providers are authorized to use your personal information only as necessary to provide these services to us.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

OPT-OUT

You may opt-out of receiving promotional emails or targeted advertisements by following the instructions in the emails or advertisements.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. These Terms and Conditions can change at any time and without notice to you. We encourage you to periodically review this page for the latest information on our privacy practices.

LAST UPDATED

This Privacy Policy was last updated on March 29, 2023.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by filling out the contact form on our website.

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